How to Raise a Complaint in Consumer Court in India
Consumer Court is a strong legal body formed to protect the real rights of the consumers. It also ensures fair business practices and deals. However, still a great percentage of customers do not know their real rights and powers. And many who know about the rights are scared to approach the legal system. However, things have changed now. The digital age has made everything possible and hassle free. All you have to do is to know about your rights as a consumer and the proceeding you have to follow for fighting for your rights. Basically, there are different types of Consumer Courts operating to deal with the grievances and issues of the customers. These are National Level Consumer Court (NCDRC), State Level Consumer Court (SCDRC) and District Level Consumer Court (DCDRF). The customers have to approach these legal bodies based on the amount of claim and the type of case they are dealing with.
Understanding more about the Consumer and their Rights:
Consumer is a person who deals with a company or service provider by purchasing their goods or services. The consumer can make the payments fully or partially. However, once the first payment is made, he or she is considered as an existing customer of a company or service provider. On the other hand, the customers also have an option to make a decision to purchase or not to purchase an item or service from a store or company. Basically, there are different types of rights provided for the customers.
If any of the above mentioned rights are violated by a company or service provider, the consumer have all the rights to file a case and obtain the right compensation for the mental or physical problems they have faced. Initially, filing a case was quite a complex task. The customer had to approach the respected court and spend time to file and follow up with the case. However, things have become quite simple and hassle free with the options available online.
Fight for your Consumer Rights on your Finger Tips:
With the help of the internet technology, filing a complaint has become quite simple and hassle free. We are one of the top consumer forums assisting the customers to file a case from their comfort zone. You will be able to file a case through our site just with a letter. However, it is also important for you to provide the necessary documents that can support the case. Document can be anything such as bills, invoice no, warranty card or other documents that shows you have done business with the particular company. The document should specify the date and amount of the purchase. If you have the necessary documents in hand, filing a case in the consumer court takes only few minutes. You can also visit our online consumer forum anytime to follow up with the case.