Complaint against Nykaa.com recieved a shattered product.
Aheli Sen / West Bengal / *****
I recieved a shattered product of the above in the order on delivery and emailed the customer care that sent me a computer generated email saying they will revert back to me in the next 24 hrs. They have done nothing. In fact I tried calling them and they put me on hold for a good two minutes and ultimately did not take the call I had to pay for. Their policy is to exchange the product, but they won't even connect to discuss the issue. I want to lodge a complain on them for failing to meet up to standards they promise. Thank you.