Duplicate gadgets received from Whaaky.com now refund of the product not happening even after 10 days
debasish panda / Uttar Pradesh / *****
After I r registered my 1st complain on 8th September I received a call from someone from whaaky.com on the very next day I.e. On 9th September,he asked me to send him an e-mail to *****[at]india.com.The copy of invoice and the detailed concern about the product,which I did the same immediately in 1 HR.He said that my product will be replaced by 9th September evening or maximum by 10th September.Bur truth is its 12th September today & still counting for the product replacement.After registering a consumer complaint also they are taking so much time replace or refund,strange.Hope they will cooperate with me.Beware of whaaky.com.
Attaching the copy of the mail.Thank you in *****[at]India.com
Debasish_Sony 10000 mah_499 /_Return/Exchange
With reference to our conversation here by I am sending you the photo of the invoice,I request you to please do the same.
Yesterday I received Sony 10000 mah power bank,when start using the device I noticed it gets full charged in 15 min and at best it can provide only 10 to 15 % charge my mobile(2000 mah cell).
Also I dint receive any warranty card.
It says 10000 mah but not even working as a 1000 mAh power bank.Yester I tried to contact customer care more than 10 times but got no response.I purchased this because it said Sony power bank.
Yesterday I.e. On 13 th September I received again a call from no +919650396608.And asked me about the received product snapshots and I did the same.Then he ask me for my icici bank a/c no details so they can refund the money.I went to the icici bank atm to use my card and for the a/c verification that its really my a/c.I used the card and they checked the same.but after that in 5 min he said there is a link failure issue.i have no other bank a/c.Dnt know what but he said it will take time to refund.so still waiting for the refund of the received defective price of Sony battery.Don't know how much time they want to refund the money back.Received the product just next day after purchasing the product but taken 6 days and yet counting..(Still waiting for my money).Buying products from these kind of online shopping sites.Now I am not able to connect anyone.i haven't received the refund amount.