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Complaint against, Refund not provided

Nimisha Nanda U / Karnataka / *****

The issue is about not receiving a refund or not even a coupon card for the product I have returned due to unsatisfactory quality of the jeans. They ask for bank details saying it will be a bank transfer. But even after 2months the amount bounces back and they ask me to send a photo of my passbook complaining to me that there was a mistake with the detail provided by me even though the details sent earlier is entirely correct as checked in history. It's been 2 months they just promise every week that I would receive it within a week but I never receive it. And every time I call after a week they tell me they have freshly sent the details to the financial team. When am I actually going to receive my refund of Rs.1569/-

Product/Service name : Life in Distress skinny jeans
Order/Invoice Number : 20069735
Price : 0
Rating Given By Nimisha Nanda U :
Proof Attached : No
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